Welcome back, there

Here's what's happening with your verifications.

Active orders

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Orders

Order	Location	Type	Date	Status

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Place New Order

Details

Photo Brief

Questions

Payment

PackageHow much we handle for you. Standard — you brief and confirm the host yourself. Premium — we contact and chase the host, with a full refund if they can’t be reached.

Standard

You arrange & confirm the host

€249 ex. VAT

Normal queue

5–7 days

You warm up & brief your host

Most popular

Premium

We arrange everything with your host

€349 ex. VAT

Priority queue

We contact & chase the host

Up to 3 attempts over 3 business days

Full refund if host can't be reached

Batch / Enterprise

Multiple orders

Custom

Dedicated handler

CSV / API upload

Address to verify *The exact address our verifier visits. Start typing and pick it from the dropdown — that locks the right spot and fills in the country for you.

Category *What kind of check this is. It tailors the report and the suggested photo brief on the next step.

Country *Filled in automatically from the address above, so it always matches the real location — nothing to type here.

Host / Contact name *The person our verifier speaks to on the day. Doesn’t have to be the owner — just whoever will be there or can give access.

Host mobile number *How the verifier reaches your host to arrange and confirm the visit. Pick the country flag, then type the local number (no country code). A wrong number is the No. 1 reason a visit stalls — worth a quick double-check.

Host has WhatsApp on this numberTick if the host uses WhatsApp on this number — it’s often the quickest way for the verifier to reach them.

Host email *We email the host here to arrange the visit. A typo means they simply won’t hear from us — so it’s worth a careful check.

Additional notes (optional)Anything that helps the visit go smoothly — gate or door codes, parking, which floor, or who to ask for.

I confirm that I have the right to share the host's email and mobile number with WeSendEyes for the purpose of arranging this verification visit.

Step 1 of 4

Order confirmed!

Your verification has been placed successfully

#WSE-0046

Order received

We are finding the best available verifier near your location

Verifier assigned

A verified local will be assigned to carry out your verification

Visit & report

Your full report will be ready within your chosen package timeframe

Confirmation email sent to j.thornton@example.com

Invoices

Invoice	Order	Date	Amount	Status

Support

WeSendEyes Support Portal

Raise a ticket, track your requests and chat with our team — all in one place.

Account

Invoice billing request submitted — we will confirm within 1 business day.

Profile

Full nameYour name on the account — it’s who we address emails and reports to.

Email address (contact support to change)Your login, and where order updates are sent. To change it, contact support — that keeps your account secure.

Company & billing details

Company nameThe business name that appears on your invoices.

VAT number (optional)Your EU VAT number, shown on invoices for reverse-charge. Leave blank if you don’t have one — it won’t hold anything up.

Billing addressWhere your invoices are addressed — usually your registered business address.

CountrySets how VAT is applied on your invoices, so it needs to match your billing address.

Finance / billing email (invoices sent here — defaults to login email if blank)Where invoices are sent — handy if your accounts team is separate from you. Leave it blank and we’ll just use your login email.

Security & 2FAEvery sign-in uses a one-time code sent to your email (2FA). It’s always on — it can’t be switched off, to keep your account secure.

Two-factor authentication

Email OTP — always enabled

Active

Payment methodThe card charged for per-order payments. If you’re on monthly invoicing, this isn’t used.

Visa ···· 4242

Expires 09/28

Email preferencesThis only controls marketing. Order updates, reports and invoices always send, so you never miss anything about a job.

Marketing & news

Product updates and offers

Service emails (order updates, reports, invoices) are always sent.

API AccessLets your own systems pull order status and reports automatically. Off by default — turn it on only if you’ll use it, and keep the key secret.

Enable API access

Allow your systems to query order status and reports

Order	Customer	Location	Category	Tier	Age
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Order

Customer

Location